Field Service Manager

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together.

Business Unit Parts and Field Service is a global organisation with harmonised ways of working and tools to deliver the best possible services for our customers. In our global team we value, respect, and embrace different opinions and diversity. Safety, environment, and wellbeing are our foundation, and we never compromise them.

We are looking for a Resources Manager for 12 months with a possibility of extension. The preferred location for this position is in the Netherlands. In this position, hybrid working is an option too.

Your role and responsibilities

As a Team Leader Resources you’ll be managing a dynamic and busy team with diverse expertise.

What you will do:

• Securing the delivery of the right skill at the right place and at the right time and by doing our job first time right to ensure improved customer satisfaction
• Manage assigned service delivery activities within reporting team
• Lead and coach personnel within own team(s).
• Contribute in the creation of the action plan for relevant organisation and implement assigned actions.
• Ensure that the business objectives and targets are met.
• Monitor and report business performance in assigned team.
• Ensure the development of the personnel within assigned team.
• Ensure the implementation of the processes and tools according to business as well as Quality, Health, Safety and Environmental guidelines.
• Promote Operational Excellence in the processes to improve the customer experience and customer value
• Cooperate with relevant internal stakeholders.
• Drive Wärtsilä Purpose and demonstrate Wärtsilä values  
• Understand the value of collaboration and benefits it brings 

As an ideal candidate you might have…

• Safety first mind-set
• Good leadership skills with experience in a leadership role.
• Experience working within Service Delivery and the Marine Industry.   
• Experience and a knowledge of the local markets beneficial.
• Knowledge and understanding of Field Services.
• Excellent communication skills and a well-developed cultural awareness and situational sensitivity.
• Be recognised as a leader with the ability to build high performing teams based on trust  
• Have high integrity, listen with good intention, appreciate feedback and support people to grow 
• create clarity on direction and inspire people to take action towards future goals  
• Enjoy creating clear business value with a goal-oriented mind-set 
• Drive results with excellent planning and remove obstacles for success of our employees 
• Be accountable for business impact and act to adjust when performance is not as expected 
• Develop an organization with high passion and drive - while making sure that it is fun doing business

Why you and us?

You are valuated – as your true self. At Wärtsilä we value diversity and are committed in supporting inclusive work community.

Your growth is supported. We believe in continuous learning & teamwork. Wärtsilian community has your back when it comes to development opportunities – so you can develop beyond your potential.

You get to make a difference. Innovation and sustainability are important for us. Every day, we put our hearts and minds into enabling sustainable societies through innovation in technology and services into reality.

Contact & next steps

Submit your application before the deadline through our Careers portal. Applications through email will not be considered. After submitting your application you’ll receive a confirmation email. We try our best to get back to everyone within 2-3 weeks after application deadline.

Last application date: 11/05/2026

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.

This is Wärtsilä

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.

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